Jamie Ede

Hybrid Cloud Support Engineer at IBM

Dublin, California, United States
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Summary

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Rockstar
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Top School
Jamie Ede is a Hybrid Cloud Support Engineer with a background in cloud support and technical training, blending hands-on troubleshooting (layer 3–7, security-focused) with program design and people-first coaching. After progressing from Technical Support Engineer to Cloudflare’s first Technical Trainer, Jamie built and ran instructor-led and LMS programs across NAMER, created runbooks and labs, and advised on frontline policy and onboarding KPIs. Recent roles at Snowflake and now IBM extend that operational and cloud expertise into hybrid environments. Known for connecting with people, Jamie leverages empathy and experience running a UK hosting and security business to translate technical complexity into practical growth paths for engineers.
code3 years of coding experience
job10 years of employment as a software developer
bookMascalls school
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Stackoverflow

Stats
35reputation
265reached
0answers
5questions
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Github Skills (10)

mdx10
markdown10
cloudflare10
cloudflare-workers10
html6
php6
javascript6
jquery6
forms6
mysql6

Programming languages (1)

MDX

Github contributions (4)

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jedecf/cloudflare-docs

Feb 2023 - Feb 2023

Cloudflare’s documentation
Contributions:6 pushes, 1 branch in 12 days
cloudflare/cloudflare-docs

Feb 2023 - Apr 2024

Cloudflare’s documentation
Contributions:31 reviews, 88 PRs, 73 pushes in 1 year 2 months
cloudflaremdxmarkdowncloudflare-workers
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Jamie Ede - Hybrid Cloud Support Engineer at IBM