Jamie Gillenwater
Staff Technical Writer at Confluent
Greenville, South Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolJamie Gillenwater is a Staff Technical Writer with six years focused on product documentation for enterprise and AI platforms, currently shaping developer experiences at Confluent after leading docs efforts at Snorkel AI and DataStax. She builds docs-as-code ecosystems—launching docs.snorkel.ai and growing traffic from hundreds to tens of thousands per year—and mentors others through CPTC Training, the only accredited asynchronous CPTC prep course she co-founded. Jamie blends hands-on authoring (DITA, MDX, Antora) with site development, release automation, and UX-minded content strategy to help teams ship clearer, production-ready docs. Based in Greenville, SC, she pairs a background in information design and teaching with a knack for turning complex technical workflows into accessible learning paths.
5 years of coding experience
2 years of employment as a software developer
Information Design & Communication, Information Design & Communication at Southern Polytechnic State UniversityBachelor of Arts English with Applied Emphasis, Bachelor of Arts English with Applied Emphasis at Lander University
Github Skills (46)
database10
cassandra10
datastax10
java10
driver10
stargate9
apache9
nosql9
jdbc9
datastax-astra9
python8
nodejs8
astra8
csharp7
javascript7
Programming languages (11)
Github contributions (5)
datastax/astra-db-chatbot-starter
Nov 2023 - Mar 2024
Contributions:5 reviews, 3 PRs, 2 pushes in 3 months
riptano/antora-ui-docs
Mar 2022 - Jul 2023
Contributions:2 releases, 12 reviews, 10 PRs in 1 year 3 months
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