Jamie Prevatt
Senior Technical Writer Editor at Creating quality documentation for enterprise-level software solutions
Raleigh, North Carolina, United States
Summary
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Senior🎓
Top SchoolJamie Prevatt is a Senior Technical Writer and Editor with over 15 years of experience translating complex enterprise software into clear, task-oriented documentation. Grounded in a journalism background, Jamie applies reporter-style questioning to uncover product realities and user pain points, then partners directly with development, support, and UX teams to influence design and lifecycle decisions. Experienced with large-scale IBM ECM products and structured authoring (DITA), Jamie excels at organizing thousands of topics, maintaining accessibility and corporate standards, and producing content that anticipates problems before they arise. Comfortable in fast-paced, distributed environments, Jamie blends empathy for novice and admin users with the discipline to meet rigorous release and quality demands. Beyond writing, Jamie acts as an information developer embedded in product teams, challenging assumptions and improving workflows through better design, usability, or documentation. Based in Raleigh, NC, Jamie combines investigative instincts with a collaborative approach to make complex systems usable and reliable.
9 years of coding experience
19 years of employment as a software developer
Certification, Software Technical Writing, Certification, Software Technical Writing at Durham Technical Community CollegeBachelor of Arts (B.A.), Journalism, News-Editorial Sequence with a Concentration in Psychology, Bachelor of Arts (B.A.), Journalism, News-Editorial Sequence with a Concentration in Psychology at University of North Carolina at Chapel Hill
Github Skills (11)
openshift10
documentation10
frontend8
redhat8
backend7
quarkus5
logging2
ssh1
linux1
unix1
command-line1
Programming languages (5)
Github contributions (5)
jlprevatt/openshift-docs
Feb 2026 - Jun 2026
Contributions:1 push, 4 branches in 3 months
quipucords/quipudocs
Jun 2019 - Feb 2020
Documentation for Quipucords
Contributions:12 commits in 7 months
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