Jamile Jackson is a seasoned DevOps and Senior Technical Support engineer with over a decade of hands-on experience designing, automating, and securing cloud-native platforms from Oakland, CA. She has led cross-functional teams through complex migrations and PaaS implementations that reduced human intervention and production errors by over 80% and cut project admin hours by up to 74%, delivering measurable cost and time savings. At Gracenote she built company-wide Kubernetes tooling, piloted a zero-trust read-only production model for 1,000 employees and customers, and managed migrations of dozens of customer-facing services on schedule and budget. Comfortable both leading strategy and writing the automation scripts herself, she couples systems architecture skills (IaC, CI/CD, Terraform, Chef/Ansible) with a pragmatic security-first mindset. Early startup and IT roles taught her to move quickly and solve infrastructure problems end-to-end, from physical relocations to building internal CI and user-onboarding apps. She brings a detective’s curiosity to troubleshooting cloud mysteries and a track record of turning operational complexity into repeatable, auditable platforms.
11 years of coding experience
11 years of employment as a software developer
Mathematics and Physics, Mathematics and Physics at Jacksonville University
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.
Request Free Trial
Jamile Jackson - Sr. Technical Support Engineer at Augment Code