Summary
Jan Korsvik is a seasoned contact center and control room consultant with 12 years’ experience helping public and private organizations optimize telephony platforms, automation, and CTI integrations. He combines hands-on IVR, dialer, recorder and SDK development across vendors like Interactive Intelligence, Alcatel‑Lucent, Dolphin and Aastra with systems design, architecture and presales expertise. At Statens vegvesen he has expanded into technical project leadership and DevOps team leadership while continuing advisory work at Styrmand AS, showing he can shift seamlessly between strategic planning and precise delivery. Known for independent, efficient execution, he also thrives in multicultural team settings and is skilled at translating complex technical platforms into practical, auditable solutions. A detail-oriented practitioner, Jan’s background in both development and pre-sales gives him a rare perspective on what customers truly need versus what technology can deliver.
12 years of coding experience