Janeen Roberts is a Senior Technical Writing Manager with over 15 years of experience crafting and leading documentation programs for SaaS security products. At Elastic she manages a distributed team, defines documentation strategy, and partners with engineering, UX, product, and support to ensure accurate, timely published content. She combines deep editorial discipline with hands-on technical skills—HTML, XML, Markdown, MadCap Flare, Asciidoc, Adobe CC and tooling like JIRA and Confluence—to maintain high quality and branded documentation. Her background in broadcast journalism and media production gives her a knack for storytelling and training, which she leverages to make complex security features approachable for users. Open to freelance and contract work, she also brings editorial rigor to marketing and creative projects. Colleagues know her as a “grammar nerd who herds the words,” reflecting both precision and a talent for coordinating contributors.
6 years of coding experience
11 years of employment as a software developer
Master of Science, Mass Media Arts & Journalism, 3.75, Master of Science, Mass Media Arts & Journalism, 3.75 at Clarion University of Pennsylvania
Bachelor of Arts, Broadcast Journalism, 3.42, Bachelor of Arts, Broadcast Journalism, 3.42 at Howard University
Contributions:6 pushes, 2 branches in 1 year 10 months
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