Jang Lim is a UX researcher with 15 years of experience combining Human-Centered Design training from the University of Washington with hands-on research and product work across gaming, SaaS, and platform teams. Currently driving user-centered insights at Thryv and Keap, Jang translates qualitative and quantitative data into actionable design decisions that help small businesses and consumer teams improve usability and engagement. Past roles include assistant research on conversational AI at Google and leading UX research for a college-focused app and game studios, where they also ran usability labs and led intern teams. Unusually for a researcher, Jang has contributed backend fixes to a major open-source cloud-native proxy (Traefik), demonstrating both product empathy and practical engineering chops. Based in Kent, WA, they excel at bridging cross-functional teams to make research findings tangible and prioritized in roadmaps.
15 years of coding experience
1 year of employment as a software developer
Bachelor's degree Human Centered Design and Engineering, Bachelor's degree Human Centered Design and Engineering at University of Washington
Contributions:12 commits, 26 PRs, 44 comments in 8 months
Contributions summary:Jang primarily focused on improving the backend functionality and stability of the Traefik proxy. Their contributions included making the duration logging consistent, fixing potential issues with nil clientTLS configurations, and adding a PING handler to the dashboard API. Additionally, the user added backend features to the Docker provider, enhancing its capabilities, and added abilities to the marathon provider.
Contributions:2 PRs, 99 pushes, 16 branches in 9 months
golangproxy-serverproxyhttp-proxyreverse-proxy
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