Jared Beckler
Technical Support Team Lead at Builder.io
Portland, Oregon, United States
Summary
👤
Senior🎓
Top SchoolJared Beckler is a Technical Support Team Lead based in Portland, Oregon with a decade of hands-on experience troubleshooting web platforms and mentoring support engineers. He has progressed from web development and QA automation into senior support and leadership roles at Acquia and Builder.io, combining deep technical troubleshooting (CLI, PHP, MySQL) with process and tooling improvements. Jared excels at turning recurring customer issues into documentation, internal tooling, and training that measurably boost team performance and resolution speed. He’s passionate about open source and coaching, regularly providing one-on-one mentorship and running group training on best practices and new tools. Colleagues rely on him as an escalation point who balances customer empathy with clear technical ownership. Outside core duties he brings a practical operations mindset shaped by early hospitality leadership roles, which informs his prioritization and service focus.
10 years of coding experience
9 years of employment as a software developer
General Studies, General Studies, General Studies, General Studies at Portland State UniversityCertificate, Web Page, Digital/Multimedia and Information Resources Design, Certificate, Web Page, Digital/Multimedia and Information Resources Design at EpicodusHigh School Diploma, General Studies, High School Diploma, General Studies at CLACKAMAS HIGH SCHOOL
EnglishProgramming languages (1)
Github contributions (5)
jaredbeckler/drupal-bookstore
Apr 2016 - Apr 2016
Contributions:12 commits, 11 pushes, 1 branch in 3 days
jaredbeckler/drupal-ajax-testing
May 2016 - May 2016
Contributions:18 commits, 7 pushes, 1 branch in 10 days
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