Summary
Jared Cohen is a customer-focused Tour Guide and Field Assistant with 8 years of hands-on experience engaging visitors, managing teams, and maintaining operations at Underwood Family Farms in Thousand Oaks, CA. He combines strong customer support instincts with analytical skills honed through a BA in Economics and an Information Technology certificate, making him comfortable troubleshooting inquiries, tracking logistics, and improving visitor satisfaction. Skilled in data analysis, critical thinking, and Microsoft/Google productivity tools, Jared has a track record of turning ambiguous customer issues into practical solutions. He has experience coordinating shipments and billing inquiries from a stint in customer support at Robert Half, giving him useful cross-functional exposure to operations and finance. Known for practical problem-solving and steady on-site leadership, Jared brings a blend of hospitality, analytical rigor, and IT awareness that helps streamline both guest experiences and back-end processes.
7 years of coding experience
Information Technology Certificate, 3.40 GPA, Information Technology Certificate, 3.40 GPA at California Lutheran University
Bachelor of Arts - BA, Economics, Bachelor of Arts - BA, Economics at California State University-Channel Islands