Jared Mathes
Manager, Support Operations, Geotechnical Analysis - Seequent
Calgary, Alberta, Canada
Summary
👤
Senior🎓
Top SchoolJared Mathes is a seasoned support operations leader and database-savvy technologist with over 20 years of experience and a decade-plus focused on engineering software support and administration. As GeoStudio Support Manager at Seequent (now under Bentley Systems), he leads a 16-person team, implemented the division’s first customer support management system, and established real-time reporting that drives product prioritization. He blends hands-on technical skills (C++, C#, SQL, API integrations) with process-driven management, overseeing major support portal migrations across Salesforce, ServiceNow and SAP. Known for improving workflows in complex engineering environments, Jared also coaches youth and collegiate volleyball—bringing the same coaching and performance mindset to developing high-performing support teams.
10 years of coding experience
23 years of employment as a software developer
Bachelor of Science / Bachelor of Management, Computer Science / Marketing, Bachelor of Science / Bachelor of Management, Computer Science / Marketing at The University of Lethbridge
Stackoverflow
23reputation
915reached
0answers
3questions
Github Skills (7)
tie8
powershell6
xml6
visual-studio6
serialization6
linq6
editor2
Programming languages (1)
Github contributions (5)
j-mathes/Educative.io
Sep 2020 - Oct 2020
Contributions:113 pushes, 1 branch in 1 month
j-mathes/TIE-Fighter-Pilot-Editor
Jul 2022 - Jul 2022
Pilot file editor for TIE Fighter game.
Contributions:23 commits, 2 PRs, 18 pushes in 6 days
editorfightertiepilot
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