Jared Ritter is a versatile technical support engineer with eight years of experience blending full-stack development, API integration, and hands-on customer-facing support. At CureMint he owned procurement integrations end-to-end—project managing, implementing, testing, and maintaining vendor and customer connections while building API monitoring tooling and resolving production issues. He pairs SQL reporting and bug-fix collaboration with day-to-day vendor and customer education, translating technical complexity into reliable operational outcomes. Now at WalkMe™, he continues to focus on scalable support and integration reliability, drawing on a background that uniquely spans healthcare rehabilitation and software—bringing a practical, user-centered perspective to engineering problems.
8 years of coding experience
4 years of employment as a software developer
Associate of Arts (A.A.), Associate of Arts (A.A.) at Santa Fe College
Bachelor of Arts - BA Interdisciplinary Studies, Bachelor of Arts - BA Interdisciplinary Studies at Florida International University
Associate of Science (A.S.) Physical Therapy Assistant, Associate of Science (A.S.) Physical Therapy Assistant at South University
Contributions:5 PRs, 31 pushes, 3 branches in 11 months
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Jared Ritter - Technical Support Engineer at WalkMe™