Summary
Jasen Lew is a seasoned technology entrepreneur and CEO with 11+ years building product-led ventures that blend AI, messaging, and hospitality experience design. As founder of Glowing.io (YC W18), he leads an LLM-driven enterprise messaging platform used by global hotel brands to create in-the-moment, personalized guest journeys, and he has a track record of launching profitable SaaS businesses and new P&Ls across 30+ countries. He combines hands-on engineering skills (Swift, React, Firebase, JavaScript) with product and GTM expertise, having managed ventures with P&Ls up to $10M and repeatedly scaled teams and cultures. Beyond startups, he advises and invests in early-stage AI companies as Managing Director at Bo Le Ventures, bridging technical product strategy with capital and market access. A practical builder with an MBA from Babson and software engineering training from Hack Reactor, he often surfaces non-obvious value by operationalizing guest empathy into automated, AI-augmented workflows.
11 years of coding experience
9 years of employment as a software developer
Bachelor of Arts (BA) Political Science, Bachelor of Arts (BA) Political Science at University of California, Davis
Computer Software Engineering, Computer Software Engineering at Hack Reactor
MBA, MBA at Babson College
English, Chinese, Chinese