Jason Epperly
Principal Escalation Engineer
Charlotte, North Carolina, United States
Summary
👤
SeniorJason Epperly is a Principal Escalation Engineer at Microsoft with over two decades of deep experience debugging Windows client and server platforms, having supported everything from Small Business Server to Skype for Business. He specializes in high-stakes escalations, working directly with premier customers, internal support and development teams, and hardware and software vendors to diagnose and resolve complex networking and OS issues. Known for turning repeat incidents into long-term fixes and institutional knowledge, he mentors peers to "fix it, make it better, and make more experts." Based in Charlotte, NC, his background includes hands-on systems programming in the U.S. Air Force, giving him a practical edge troubleshooting low-level interoperability problems.
8 years of coding experience
22 years of employment as a software developer
Github Skills (17)
windows10
internals10
api-documentation10
driver10
wake-on-lan10
api10
windows-driver10
documentation10
windows-server9
windows-service8
desktop7
mdt7
sysinternals7
content-repository7
microsoft5
Programming languages (3)
Github contributions (5)
jasonepperly/sdk-api
May 2020 - Dec 2023
Public contributions for win32 API documentation
Contributions:15 pushes in 3 years 7 months
apiwin32win32-apiapi-documentation
jasonepperly/win32
Feb 2020 - Jul 2024
Public mirror for win32-pr
Contributions:7 pushes in 4 years 6 months
win32
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