Jason Foley
Customer Support Agent at Infosys
Dungarvan, Ireland
Summary
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Senior🎓
Top SchoolJason Foley is a customer-focused technologist with a Computer Science degree in Video Game Design and Development and a decade of hands-on experience spanning customer support, solution engineering, and hardware repair. Currently at Infosys, he bridges customers and engineers to resolve technical issues, improve processes, and feed product teams with recurring problem data to reduce systemic errors. Comfortable in team environments, he also trains new recruits and coordinates with third-party suppliers to meet SLAs for speed and quality. His early work as an assistant technician and builder gave him practical troubleshooting skills and a pragmatic, safety-conscious approach to project delivery. Now pivoting toward software quality engineering, he combines customer empathy with low-level hardware knowledge to catch real-world edge cases that pure developers often miss. Based in Dungarvan, Ireland, he brings steady reliability and a strong bias toward preventing problems before they reach users.
10 years of coding experience
Bachelor's degree, Computer Science (Video Game Design and Development), Pass, Bachelor's degree, Computer Science (Video Game Design and Development), Pass at Limerick Institute of TechnologyHigher Certificate, Business Administration, Pass, Higher Certificate, Business Administration, Pass at Colaiste Chathail Naofa
Stackoverflow
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Github Skills (1)
uploading5
Github contributions (1)
cosmicowl21/The-gits-game-folder
Feb 2016 - Mar 2016
Contributions:17 commits, 16 pushes in 1 month
uploading
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