JasonĀ Gilbertson
Senior Escalation Engineer
Atlanta Metropolitan Area United States
Summary
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Top SchoolJason Gilbertson is a Senior Escalation Engineer with 11 years at Microsoft and two decades of enterprise engineering experience solving complex distributed systems and supportability challenges. He is a Service Fabric subject matter expert who designs troubleshooting guidance, builds developer tools like collectsfdata, and drives feature and security improvements that bridge support and product teams. Skilled in performance, reliability, automation, and diagnostics across Windows Server, RDS, Citrix, and cloud platforms, he also mentors new engineers and shapes support workflows. Jason pairs hands-on engineering with documentation and process improvements, and is actively expanding his skills with Azure DevOps Expert and pursuing AI certification. An often-overlooked strength is his long history of authoring internal utilities and templates that routinely accelerate incident resolution and onboarding.
11 years of coding experience
27 years of employment as a software developer
Bachelor of Applied Science (B.A.Sc.), Technology Management, Bachelor of Applied Science (B.A.Sc.), Technology Management at Clayton State University
Github Skills (4)
desktop7
arm7
remote-desktop6
arm-templates6
Programming languages (2)
Github contributions (5)
jasonagilbertson/textFilter
Sep 2014 - Jan 2017
Contributions:6 releases, 181 commits, 133 pushes in 2 years 5 months
jasonagilbertson/regexViewer
May 2015 - Apr 2016
Contributions:1 release, 46 pushes, 1 branch in 11 months
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