Intensive Customer Support (ICS) Manager at Tricentis
Melbourne, Victoria, Australia
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Summary
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Senior
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Top School
Jason Rizio is a senior performance and automation testing leader with over a decade of experience designing and implementing scalable testing solutions across enterprise and cloud environments. Based in Melbourne, he has progressed through technical and management roles at Tricentis and major clients like Computershare, Capgemini and Tabcorp, specialising in LoadRunner, JMeter, QTP/TestComplete and service virtualization to tame complex performance and failover scenarios. He’s known for turning multi-week manual test efforts into automated frameworks that cut execution time to hours and for embedding “background load” realism into performance suites to surface true production issues. As a manager he bridges customer success and intensive support, combining hands-on scripting and tool expertise with operational leadership across APAC. Not obvious from the title: he’s repeatedly led award-winning innovation efforts and mentored teams in adopting automation and performance practices that reduced risk and sped delivery.
10 years of coding experience
14 years of employment as a software developer
Whitefriars College
Bachelor of Engineering Software Systems Engineering, Bachelor of Engineering Software Systems Engineering at RMIT University
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Jason Rizio - Intensive Customer Support (ICS) Manager at Tricentis