Summary
Jason Sutter is an experienced IT support technician with 16 years of hands-on experience delivering end-user support, hardware repair, and assistive technology solutions across education and corporate environments. Based in Portland, he has coordinated assistive tech services for Pennsylvania’s largest cyber charter school, matching tailored tools to student needs while training staff and maintaining inventory and usage analytics. Currently supporting Mitsubishi Electric Power Products, he combines practical troubleshooting skills with a strong academic foundation—a Computer Network Specialist diploma (3.72) and ongoing BS in Computer Science at SNHU (3.66). Known for patient customer-facing communication and meticulous documentation, he excels at turning complex accessibility requirements into pragmatic, deployable solutions. An adaptable professional who stayed engaged in tech through departmental downsizing, he brings institutional knowledge of remote support workflows and a track record of improving technology access for diverse users.
17 years of coding experience
Bachelor of Science - BS, Computer Science, currently at 3.66 GPA, Bachelor of Science - BS, Computer Science, currently at 3.66 GPA at Southern New Hampshire University
Computer Network Specialist, Computer Systems Networking and Telecommunications, 3.72, Computer Network Specialist, Computer Systems Networking and Telecommunications, 3.72 at DCI Career Institute