Jason Young is a Customer Success leader with 10+ years of experience helping enterprise customers maximize value from complex communications and analytics platforms. Currently at Tableau as a Customer Success Manager and Technical Account Manager, he pairs deep technical troubleshooting experience with strategic account stewardship to drive adoption, reduce costs, and grow revenue. His background spans hands-on tier-3 engineering, service delivery for the largest cloud accounts, and running his own IT services company—giving him rare end-to-end perspective from implementation to executive advocacy. Jason is known for stabilizing troubled environments quickly, translating logs and technical details into actionable success plans, and mentoring teams to improve SLAs and customer satisfaction.
10 years of coding experience
7 years of employment as a software developer
Trailhead by Salesforce
Bachelor's Degree Information Systems Security, Bachelor's Degree Information Systems Security at ITT Technical Institute
Wayne High School
Computer and Information Sciences and Support Services, Computer and Information Sciences and Support Services at Ivy Tech Community College
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