Javier Alvarado
Customer Service Representative
Pittsburg, California, United States
Summary
👤
Senior🎓
Top SchoolJavier Alvarado is a bilingual customer service and sales professional with 11 years of experience building client relationships, resolving escalations, and driving retention across retail, financial services, and automotive industries. He combines frontline customer success skills with disciplined risk management honed as a certified funded trader and technical author at TradingView, where market analysis and clear documentation are core strengths. Comfortable in fast-paced environments, Javier has a track record of improving processes, mentoring teammates, and converting leads into long-term customers. His technical writing and accessibility work with Markdown, Git, and static site tools complements his customer-facing roles by turning complex information into usable guidance. Based in Pittsburg, CA, he seeks remote opportunities in sales, customer success, or business development where his dual strengths in communication and analytical decision-making can drive growth.
11 years of coding experience
Associate's degree, Communication, General, Associate's degree, Communication, General at Diablo Valley College
Spanish, English
Github Skills (39)
mojo8
grove8
wordpress7
sdk7
prototyping7
rapid6
apollo6
parse6
android-sdk6
woocommerce6
admin6
testing6
console6
elk5
webpages5
Programming languages (7)
Github contributions (5)
simpledevio/simpledev-css
Aug 2023 - Sep 2024
A mostly classless CSS framework
Contributions:20 releases, 4 PRs, 198 pushes in 1 year
fcc-elk-grove/fcc-elk-grove.github.io
May 2019 - Dec 2019
Repo for the official freeCodeCamp Elk Grove website
Contributions:14 commits, 7 PRs, 9 pushes in 7 months
freecodecampgroveelk
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