Jay Elmore
Junior QA Engineer at Extensis
Portland, Oregon, United States
Summary
👤
Senior🎓
Top SchoolJay Elmore is a Junior QA Engineer based in Portland with 11 years in tech support and quality-related roles, including 15 years at Extensis where he became the lead writer and SME for the Font Management Best Practices Guide. He combines hands-on troubleshooting and cross-team communication—escalating product issues, collaborating with engineers, and maintaining Confluence and ZenDesk documentation—with an emerging focus on formal end-user and API documentation. At TransUnion he’s transitioned into QA, bringing deep customer empathy and a knack for isolating tricky edge cases. Outside work he contributes to open-source projects as a full-stack editor, improving UI content and formatting for community tools. He’s interested in growing his technical writing craft beyond KB articles into structured developer-facing docs.
11 years of coding experience
Bachelor of Science (B.S.), Mass Communication/Media Studies, Bachelor of Science (B.S.), Mass Communication/Media Studies at Linfield College
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (7)
html10
front-end-development10
css9
content-management-system8
self-organization8
content-management8
javascript7
Programming languages (2)
Github contributions (5)
ceryliae/DnDAppFiles
May 2015 - Jan 2016
Files for the Fifth Edition apps by Lion's Den
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:70 commits, 21 PRs, 4 comments in 7 months
Contributions summary:Jay primarily focused on enhancing the user interface and content within the "DM Screen" section of the application, as shown by repeated edits to the HTML files. These changes involved replacing single quotes with straight apostrophes, trimming whitespace for better formatting, and merging updates. The commits also suggest contributions related to content organization and improvement within the application's various sections.
lion
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