Jay Falco
Technology Project Manager at Deseret Book Company
Springville, Utah, United States
Summary
👤
Senior🎓
Top SchoolJay Falco is a technology project manager with over two decades in software and a dozen years in leadership roles, currently driving delivery at Deseret Book Company. He excels at transforming teams and processes—helping organizations move from waterfall to agile, introducing modern tooling like Jira and Zendesk, and creating metrics-driven performance systems such as SPARQ. A hands-on former senior developer, he has designed CRMs, call-center integrations with PBX, and optimized database architectures while reducing hosting costs through environment isolation and automation. He’s as comfortable mentoring engineers and integrating offshore teams as he is stepping into code to unblock projects. Based in Springville, Utah, Jay pairs practical engineering chops with a people-first approach to improve efficiency, quality, and team morale. An early-career 911 dispatcher, he brings calm, decisive problem-solving to high-pressure operational challenges.
12 years of coding experience
21 years of employment as a software developer
Computer Technology, Computer Technology at Cleveland Institute of Electronics
Github Skills (17)
dialog9
jquery-ui8
jquery8
keyboard7
javascript6
multimarkdown6
mobile-first4
macos4
velocity3
editing3
stock3
karabiner3
scraper2
markdown2
jquery-plugin1
Programming languages (3)
Github contributions (5)
muzll0dr/elite-streamdeck-icons
Sep 2020 - Oct 2020
Contributions:20 commits, 17 pushes, 1 branch in 24 days
muzll0dr/ogage
May 2021 - May 2021
Contributions:2 pushes in 1 day
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