Jay Gendron is a multidisciplinary storyteller and data scientist with 12 years of experience translating complex lives and complex data into actionable insight and memorable narratives. As founder of Speak Story Memoirs and PBJ Media, he ghostwrites memoirs for parents, leaders, and veterans while guiding publishing and coaching initiatives that make legacy-sharing accessible even for time-pressed clients. Simultaneously a senior data scientist at USAA, he designs ML strategies for fraud detection, member experience analytics, and drives data-quality and team-development programs across a Fortune 100 environment. He blends rigorous analytic methods (operations research, ML, simulation) with narrative craft, using deep interviews and visualization to make both human stories and analytics more compelling and usable. Active in industry and nonprofit boards, Jay uniquely pairs military and government systems experience with entrepreneurial storytelling work—helping clients leave an enduring, data-informed legacy.
12 years of coding experience
14 years of employment as a software developer
MS, Management of Technology, MS, Management of Technology at National Technological University
Data Science Specialization Certificate, Data Science, Data Science Specialization Certificate, Data Science at Data Science Specialization by Johns Hopkins University on Coursera
Graduate Certificate, Chief Information Officer, IT Program Mgmt, Information Security, Graduate Certificate, Chief Information Officer, IT Program Mgmt, Information Security at National Defense University
Masters, Operational Science in Operations Research, Masters, Operational Science in Operations Research at U.S. Air Force Institute of Technology
Air War College, Air War College at Air University
BS, Mechanical Engineering, BS, Mechanical Engineering at University of Maryland
Educational, Instructional, and Curriculum Supervision, Educational, Instructional, and Curriculum Supervision at Academic Instructor School (U.S. Air Force)
Joint and Combined Warfighting School (JPME-II), Joint and Combined Warfighting School (JPME-II) at Joint Forces Staff College
Certificate Program, Leadership & Performance Coach, Organizational Leadership, Certificate Program, Leadership & Performance Coach, Organizational Leadership at Brown University School of Professional Studies
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