Jay Lu
IT Support Specialist at ThinkEco Inc.
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolJay Lu is an IT Support Specialist with 11 years of experience blending hands-on technical troubleshooting, hardware configuration, and customer-facing service in fast-paced New York environments. At ThinkEco he supports IT operations while drawing on earlier roles across retail, fulfillment, and marketing to navigate cross-functional stakeholder needs. A self-taught full-stack and React Native developer active on GitHub, Jay pairs practical support skills with modern web and mobile development fluency. His background in business and corporate communications gives him an unusual edge in translating technical issues into clear, client-friendly solutions. Comfortable both on the help desk and in product-focused teams, he seeks roles that bridge IT reliability with software delivery. Colleagues describe him as curious, customer-first, and adept at turning ambiguous problems into operational fixes.
10 years of coding experience
1 year of employment as a software developer
Bachelor's degree, Business/Corporate Communications, Bachelor's degree, Business/Corporate Communications at Baruch CollegeBorough of Manhattan Community College
English, Chinese
Github Skills (37)
routes7
mac-app-store6
sandbox6
react5
provisioning-profiles5
bluetooth5
audio5
video-chat5
playing5
codesign5
entitlements5
react-native4
chat4
android4
native-module3
Programming languages (3)
Github contributions (5)
jay0lu/HibernateCDStore
Oct 2015 - Dec 2015
Contributions:93 commits, 3 PRs, 85 pushes in 1 month
jay0lu/jay0lu.github.io
Nov 2015 - Mar 2019
Contributions:96 pushes, 2 branches in 3 years 4 months
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