Jay Ray
Technology Operations Manager
Madison, Wisconsin, United States
Summary
👤
Senior🎓
Top SchoolJay Ray is a Technology Operations Manager with 11 years of experience specializing in higher education IT, help desk leadership, and infrastructure design across non-profit, proprietary, and public institutions. Based at the University of Wisconsin–Madison since 2014, he oversees multi-site library technology services—from device lending and active learning labs to reservation systems and web management—while supervising on-site support teams. Jay has a strong track record of piloting emerging technologies and building practical frameworks for evaluation and circulation, work that has been published in SIGUCCS and EdTech Magazine. His background blends hands-on systems work (networking, VDI, AV streaming) with people management and documentation initiatives, and he holds an MS in Information Systems and a BS in Mechanical Engineering. Notably, he pairs institutional-scale operational thinking with a practitioner’s eye for user-centered service design, keeping library tech aligned with student and faculty needs.
11 years of coding experience
2 years of employment as a software developer
Master of Science (MS), Information Systems and Technology, Master of Science (MS), Information Systems and Technology at South UniversityBachelor of Science (BS), Mechanical Engineering, Bachelor of Science (BS), Mechanical Engineering at Valparaiso University
Github Skills (7)
rss6
reader6
rss-reader6
ios5
macos5
swift5
php4
Programming languages (2)
Github contributions (5)
nashpitre/nashpitre.github.io
Oct 2020 - Mar 2025
Build a Jekyll blog in minutes, without touching the command line.
Contributions:310 pushes in 4 years 6 months
jekyll-blogjekylljekyll-thememinutes
thejayray/thejayray.github.io
Jan 2015 - Oct 2015
Contributions:82 pushes in 9 months
laravelphpeloquent
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