Jayana Saldanha
Sr Product Technical Writer at Cash App
Redmond, Washington, United States
Summary
👤
Senior🎓
Top SchoolJayana Saldanha is a senior product technical writer and content leader with over a decade of experience translating complex engineering and fintech systems into clear, user-focused documentation. She combines an electrical engineering background with certifications in Python and project management to bridge technical depth and product usability across companies like Amazon, AWS, Google, Microsoft, and Cash App. Known for improving self-service—writing UI copy that cut customer contacts by 40% and growing knowledge base content consistently—she excels at working with SMEs to deliver both internal and customer-facing content. Her expertise spans UX writing, content strategy, product marketing, and documentation platforms, and she’s built new knowledgebase architectures to improve product discoverability. Based in Redmond, she continues advancing her product management skills through a master’s program while serving nonprofit governance, signaling a blend of technical leadership and civic engagement. A technology-savvy storyteller, she steadily increases customer evidence and long-form guides while rapidly adopting new tools and processes.
8 years of coding experience
3 years of employment as a software developer
PUC, PUC at St. Aloysius CollegeTenth standard, Tenth standard at St. Agnes High SchoolBachelor of Engineering (B.E.), Bachelor of Engineering (B.E.) at Malnad College of EngineeringCertificate in Technical Writing, HTML5, CSS3, Web-Design Principles, Certificate in Technical Writing, HTML5, CSS3, Web-Design Principles at Bellevue CollegeMaster's degree, Master's degree at University of Maryland - A. James Clark School of Engineering
Tulu, Konkani, Kannada, Hindi, English
Github Skills (17)
kubernetes10
data-science10
kubeflow10
tekton10
machine-learning10
kedro10
mlops10
pipeline10
kubeflow-pipelines10
kotlin8
sdk8
android-sdk8
android6
swift5
ios5
Programming languages (7)
Github contributions (5)
jay-saldanha/pipelines
Mar 2019 - Oct 2019
Machine Learning Pipelines for Kubeflow
Contributions:8 PRs, 28 pushes, 10 branches in 7 months
data-sciencesklearnmachine-learningmlopskedro
jay-saldanha/website
May 2019 - May 2019
Kubeflow's public website
Contributions:12 PRs, 35 pushes, 11 branches in 8 days
kubeflowkubernetes
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