Summary
Jayden Urso is an IT professional with 8 years of hands-on experience bridging laboratory operations, identity/access management, and help desk support, now focused on cybersecurity after completing a bootcamp at UNLV. Transitioning from chemical engineering and lab workflow coordination at ARUP into roles at Unisys and Zions Bancorporation, Jayden blends process-driven problem solving with practical user support and provisioning expertise. Currently serving as Information Technology Help Desk at Primary Residential Mortgage, he brings a customer-first mindset and a knack for translating technical concepts to nontechnical users. His background in regulated healthcare labs honed attention to compliance and documentation, an asset for security-minded environments. Eager to apply new cyber skills, he combines real-world operational experience with recent formal training to improve security posture and streamline IT workflows. Based in Layton, Utah, Jayden is motivated by helping people and turning curiosity about tech into measurable operational improvements.
8 years of coding experience
Cyber security bootcamp, Computer and Information Systems Security/Information Assurance, Cyber security bootcamp, Computer and Information Systems Security/Information Assurance at University of Nevada-Las Vegas
The University of Utah