Summary
Jayson Reyes is an IT operations and service delivery leader with 15 years of experience driving global NOC, cloud, cybersecurity, and modern workplace operations from Carmona, Cavite. He has a strong track record at EssilorLuxottica leading L2 teams, SLA governance, incident/change/problem management, and platform-specific administration (Office365, Intune, WSUS/Ivanti, McAfee, Cortex XDR, VMWare, Dell Boomi). Known for improving service performance and operational stability, he combines hands-on technical administration with people leadership across 10+ member teams and global escalations. Notably, he has deep practical experience in patch management, integration platform administration, and Atlassian tooling—skills that bridge daily ops and longer-term continuous improvement. Jayson’s background reflects both tactical expertise in endpoint and data center operations and a strategic focus on service transition and resilience.
2 years of coding experience
1 year of employment as a software developer
Information Technology, Information Technology at Jacobo Z. Gonzales Memorial School of Arts and Trades