Summary
JC Lee is a Senior IT Support Analyst with a decade of hands-on experience delivering executive-level "white glove" technical support and long-running IT consulting across healthcare, finance, and enterprise environments. He blends deep infrastructure know-how with strong people skills—able to quickly assess organizational needs, design practical solutions, and shepherd projects from requirements through rollout and training. Comfortable with both frontline support and technical leadership, he has led teams and initiatives at Cognizant and supported complex client programs at Kaiser Permanente. A creative, efficiency-minded problem solver, JC also codes front-end applications in Vue.js and React, reflecting a rare mix of user-facing development and enterprise IT operations. Based in California, he seeks roles that broaden industry exposure while leveraging his aptitude for making technology work seamlessly for people.
10 years of coding experience
6 years of employment as a software developer
University of California Santa Cruz
Master's Degree, Master's Degree at Carnegie Mellon University