Je Song is a UX Content Strategist with 11 years of experience blending visual design, content strategy, and data to craft end-to-end customer journeys. Based in Seoul, he has driven major growth—raising monthly visitors by 411% and daily active users by 219%—by building scalable content systems and AI-enhanced production workflows. His background as a designer informs a hands-on approach to brand–customer experience architecture, from packaging and e-commerce to complex digital touchpoints like EV charging interfaces. He leads cross-functional teams to turn storytelling into measurable engagement, having led editorial, design, and engineering collaboration at scale. Notably, he transformed a publishing cadence from twice-weekly to daily without sacrificing quality through process automation and modular content frameworks. He combines creative craft with rigorous A/B testing and analytics to both delight users and deliver business outcomes.
10 years of coding experience
2 years of employment as a software developer
Bachelor of Fine Arts - BFA, Design and Visual Communications, General, Bachelor of Fine Arts - BFA, Design and Visual Communications, General at School of the Art Institute of Chicago
Contributions:11 releases, 4 PRs, 5 pushes in 7 months
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