Summary
Jean Barnett is a versatile instructor and technical leader with eight years of experience bridging customer-facing support, people management, and dance education. She has led technical support teams at companies like Mailchimp, AODocs, Citrix, and Datadog, building hiring, training, escalation, and cross-functional processes that improved team performance. Based in Boston, she now teaches West Coast Swing and ballroom while applying the same coaching, communication, and curriculum-design skills to studio leadership. Comfortable with metrics-driven reporting and stakeholder collaboration, she pairs hospitality and frontline empathy from hospitality and flight-attendant roles with rigorous process discipline from cloud support management. Jean’s background in French and mathematics hints at analytical rigor and cultural sensitivity that inform both her technical and teaching approaches.
8 years of coding experience
14 years of employment as a software developer
French, Mathematics, French, Mathematics at The University of Texas at Austin
Continued Education, Continued Education at Emory University
French