Jean-luc Hayes
Application Support Engineer
Tampa, Florida, United States
Summary
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Senior🎓
Top SchoolJean-luc Hayes is an Application Support Engineer with nine years of hands-on experience bridging legacy systems and cloud-native microservices, currently supporting critical end-of-day transaction processing at JPMorgan Chase. He brings practical expertise in observability and incident response using Geneos, Splunk, Dynatrace, and Grafana, and participates in CI/CD and Kubernetes deployments on AWS. His background spans full-stack support, automation and scripting, database optimization, and migrating monolithic apps to microservices, informed by earlier roles managing RHEL servers, VMware, Docker, and enterprise MES tooling. He also has research experience in robotics and generative models from graduate work at USF and a long-standing personal practice with Unity game development, showing a blend of systems reliability and experimental machine learning curiosity. Notably, he pairs production-focused troubleshooting with a drive to codify knowledge—improving runbooks, Jira-tracked fixes, and automation that reduce operational friction.
9 years of coding experience
1 year of employment as a software developer
Bachelor’s Degree, Computer Engineering, 3.53, Bachelor’s Degree, Computer Engineering, 3.53 at University of South FloridaInternational Baccalaureate, International Baccalaureate at Robinson High SchoolConcurrent Enrollment, Aerospace, Aeronautical and Astronautical Engineering, A, Concurrent Enrollment, Aerospace, Aeronautical and Astronautical Engineering, A at Embry-Riddle Aeronautical University
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (9)
music7
explore6
desktop-application5
bag4
desktop4
ros3
electron2
spring2
game-dev1
Programming languages (3)
Github contributions (5)
jeanluchayes/FBLA-States-Entry
Feb 2018 - May 2020
Contributions:1 release, 2 pushes, 2 branches in 2 years 3 months
GameDevUSF/Hack-Jam-2018
Feb 2018 - May 2020
Contributions:4 commits, 3 pushes, 1 branch in 2 years 3 months
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