Jean Prado
Support Analyst at Keyrus
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolJean Prado is an experienced IT support analyst based in São Paulo with 8 years of hands-on experience in hardware, software, and user-focused infrastructure management. He has progressed from customer-facing support roles to managing inventories, AD and Google Admin, Office 365, and VoIP configurations across companies like Grupo SEB, LedWave and Keyrus. Known for clear communication and a patient, creative approach to troubleshooting, he balances rapid incident resolution with proactive maintenance and project planning. Jean's background includes supporting Apple devices and coordinating procurements, reflecting a practical understanding of diverse corporate environments. An active learner completing a CST in Computer Systems Analysis, he also brings an uncommon blend of customer-service instincts and systems administration that helps bridge technical solutions and end-user needs.
8 years of coding experience
Curso Superior de Tecnologia (CST), Computer Systems Analysis, Curso Superior de Tecnologia (CST), Computer Systems Analysis at Centro Universitário FMU | FIAM-FAAM
Github Skills (29)
knitr10
bookdown10
r9
rstudio9
translate9
science8
data-science8
datasets7
machine-learning7
csv6
r-package5
xlsx4
cookbook4
cap4
google4
Programming languages (3)
Github contributions (5)
jeanprado/rladies-sp-welcome-bot
Mar 2020 - May 2020
Contributions:22 commits, 17 pushes, 1 branch in 2 months
jeanprado/covid19-br-data
Apr 2020 - May 2020
using R to visualize spread of Covid-19 in Brazil
Contributions:41 pushes, 1 branch in 1 month
r-packagevisualizationvisualizerstatsdata-visualization
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