Jean-ray Arseneau
Senior Director, IT Infrastructure And Operations
Ottawa, Ontario, Canada
Summary
👤
Senior🎓
Top SchoolJean-ray Arseneau is a bilingual IT infrastructure leader with 12+ years of progressive experience at the University of Ottawa, now serving as Senior Director of IT Infrastructure and Operations. He combines hands-on datacenter and systems architecture expertise with service management, identity and automation strategies to shift teams from reactive firefighting to proactive service delivery. His remit spans service management, networking, collaboration/M365, cloud, and security—reflecting a rare full-stack infrastructure ownership in a large academic environment. Known for pragmatic, elegant solutions, he embeds ITIL best practices and automation to reduce operational deficit and enable measurable service improvements. Trained in psychology and English, he brings a people-first perspective to technical leadership and change management.
13 years of coding experience
11 years of employment as a software developer
Bachelors Degree Psychology English, Bachelors Degree Psychology English at University of Ottawa
Github Skills (46)
yandex10
ftp10
onedrive10
openstack-swift10
google-cloud-storage10
backblaze10
rsync10
azure-blob-storage10
rclone10
go10
dropbox10
cloud-storage10
golang10
swift10
webdav10
Programming languages (6)
Github contributions (5)
uOttawaMedtech/vpserver
Sep 2015 - Aug 2019
Contributions:2 commits, 2 pushes, 1 branch in 3 years 11 months
jrarseneau/pelican-titlecase
Jul 2013 - Aug 2019
Contributions:1 release, 7 commits, 1 push in 6 years 1 month
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