Jeevan Kumar
Quality Program Manager at MICROSOFT INDIA (R&D) PRIVATE LIMITED
Bengaluru, Karnataka, India
Summary
🤩
Rockstar🎓
Top SchoolJeevan Kumar is a Quality Program Manager at Microsoft with 17+ years driving Lean, Six Sigma and automation-led improvements across telecom, utility, travel, insurance, retail, e-commerce and transportation. He combines program and change management with hands-on delivery of projects that cut costs, reduce duplicate volume and improve agent productivity—work that has helped vendors like Accenture, Teleperformance, EXL and Capita retain contracts and grow revenue. Known for translating operational pain points into scalable automation (QMS, calibration tools, performance trackers) and measurable KPI gains, he also brings experience in AI-related quality frameworks and stakeholder-driven change at scale. Based in Bengaluru, he pairs an executive management education with deep frontline experience improving time-to-competency, AHT and WFH playbooks, making him adept at both strategy and execution.
4 years of coding experience
5 years of employment as a software developer
Executive Program In Business Management, Business Administration and Management, General, Executive Program In Business Management, Business Administration and Management, General at Institute of Management Technology, GhaziabadBachelor of Business Administration (BBA), Bachelor of Business Administration (BBA) at Sikkim Manipal University india
Github Skills (8)
azure-machine-learning9
docker-container9
microsoft-azure9
azure9
data-science8
ml7
machine-learning7
microsoft4
Programming languages (4)
Github contributions (5)
v-jeevkumar/azure-docs
Apr 2022 - Apr 2022
Open source documentation of Microsoft Azure
Contributions:10 pushes in 20 days
azuremicrosoft-azuremicrosoft
v-jeevkumar/AzureML-Containers
Jan 2022 - Jan 2022
Docker containers for running training scripts on AzureML
Contributions:9 pushes in 1 day
containersdockertrainingazureazureml
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