Jeff Fairchild is a Lead DevOps Engineer based in New York with 11 years of experience building reliable, automated production systems and partnering closely with development teams to move at high velocity. He has led SRE and DevOps efforts at Crisis Text Line and Betterment, driving uptime, cost optimization, and CI/CD pipelines using tools like Terraform, Ansible, Jenkins, Vault, and AWS services. His background spans hands-on scripting and development (Ruby, Python, Bash, Java/Groovy) as well as earlier roles in QA and test automation, giving him a pragmatic focus on observability, repeatable releases, and testable infrastructure. Jeff is comfortable across the full lifecycle—from writing deployment playbooks and IaC to designing APIs and white-box testing—and often automates workflows others treat as manual. He pairs Columbia-trained CS fundamentals with a history of scaling systems in mission-driven and consumer finance environments, and prefers to “automate everything,” turning operational friction into reproducible code.
11 years of coding experience
12 years of employment as a software developer
Bachelor of Science (BS), Computer Science, Bachelor of Science (BS), Computer Science at Columbia University in the City of New York
Contributions:9 reviews, 5 PRs, 16 pushes in 5 years 11 months
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Jeff Fairchild - Lead DevOps Engineer at Crisis Text Line