Jeff Grimes is a seasoned solutions engineer with 14 years in network and sales engineering and a broader telecom career stretching back over two decades. He currently blends customer-facing technical strategy at Talkdesk with leadership responsibilities as Solutions Engineering Manager at Frontier Communications, showing strength in both hands-on solution design and people management. His background includes progressive roles in network sales engineering across multiple fiber and telecom providers, giving him deep domain expertise in connectivity, service delivery, and enterprise engagements. A former Marine Corps sergeant with an MA in Communications from Marshall University, he brings disciplined execution and clear stakeholder communication to complex technical sales cycles. Colleagues rely on him to translate technical constraints into actionable commercial outcomes and to mentor teams navigating large RFPs and network deployments. He’s based in the Charleston–Huntington area and uniquely combines operational rigor from military service with long-form industry experience in fiber and network solutions.
14 years of coding experience
18 years of employment as a software developer
Master of Arts Communications, Master of Arts Communications at Marshall University
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