Jeff Harris
AppleCare Quality Engineer
Berkeley, California, United States
Summary
👤
Senior🎓
Top SchoolJeff Harris is an AppleCare Quality Engineer with 20 years of experience specializing in product and service quality across Apple’s ecosystem, including iPhone, Mac, iPad, Apple Watch, and diagnostic software. He combines deep field-service data analysis with hands-on root cause and corrective action work to drive measurable improvement in manufacturing, assembly, and service processes. Previously he led large frontline teams and technical service quality programs, giving him a rare perspective that spans customer-facing repairs to enterprise-level quality systems. Based in Berkeley, he is adept at designing and verifying diagnostic tools and workflows that reduce return rates and improve technician outcomes. Colleagues rely on his data-driven approach and pragmatic follow-through to turn trends into durable operational change.
20 years of coding experience
8 years of employment as a software developer
Fitchburg State University
Github Skills (16)
flask9
python8
webapp8
wsgi7
pyramid7
web-development6
bottle6
rss-reader5
rss5
micro-framework5
swift4
macos4
ios4
web-framework4
reader4
Programming languages (2)
Github contributions (3)
ajhoddinott/vobject
Jan 2006 - Feb 2009
Contributions:87 commits in 3 years 1 month
pallets/flask
Sep 2017 - Sep 2017
The Python micro framework for building web applications.
Contributions:1 issue in 1 day
micro-frameworkpythonweb-applicationspyramidjinja
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