Summary
Jeff Mayhugh is a WalkMe-certified builder and founder who helps organizations accelerate user adoption through strategic implementation, coaching, and tailored DAP solutions. After an 11-year engineering career across aerospace and heavy vehicle manufacturers—including leadership as Chief Engineer at Navistar—he launched JMayhugh Consulting to translate complex workflows into intuitive, guided digital experiences. His background in ergonomics and crew-systems design gives him a user-centered lens when designing in-app guidance and change management. Jeff combines technical rigor from MS and MBA studies with hands-on platform expertise to align WalkMe deployments to measurable business outcomes. Based in Wheaton, Illinois, he’s comfortable operating at the intersection of product planning, training, and implementation for enterprise customers. A practical problem-solver, he often leverages engineering-first thinking to streamline adoption rather than rely solely on templated guidance.
12 years of coding experience
15 years of employment as a software developer
MBA, MBA at Indiana University - Kelley School of Business
BS, BS at University of Illinois Urbana-Champaign