Jeff Powers
Sr. Customer Success Executive, Retail at SPS Commerce
Lowell, Indiana, United States
Summary
👤
Senior🎓
Top SchoolJeff Powers is a senior Customer Success executive with nearly 20 years of experience delivering supply chain and retail solutions, currently driving enterprise growth at SPS Commerce from his base in Lowell, Indiana. He combines deep operational expertise—from SQL-driven BI and data warehousing to SDLC and implementation strategy—with a talent for translating complex technical requirements into executive-level business outcomes. At SPS he has consistently driven ~20% annual portfolio growth, influenced product roadmaps through customer-led use cases, and improved implementation margins and efficiency through process design. Known for building cross-functional programs and KPIs from the ground up, he brings a rare blend of hands-on analytics experience and strategic customer advocacy that reduces time-to-value and increases retention.
8 years of coding experience
8 years of employment as a software developer
B.S. Business, Operations Process Management and Marketing, B.S. Business, Operations Process Management and Marketing at Indiana University - Kelley School of Business
Github Skills (106)
eosio10
polkadot10
wallet10
substrate10
voting10
foundation10
decentralization10
polkadot-js10
ethereum10
blockchain10
descriptor10
solidity9
exchange9
kraken9
contract9
Programming languages (13)
Github contributions (5)
eosio-enterprise/chappe
Feb 2020 - Mar 2020
Private Messaging & Data for EOSIO
Contributions:2 releases, 33 commits, 6 PRs in 29 days
private-messagingeosiomessaging
hypha-dao/document-graph
Aug 2020 - Oct 2021
EOSIO contracts for modeling a graph data structure with flexible data storage of each document
Contributions:9 reviews, 113 commits, 43 PRs in 1 year 2 months
graph-dataflexible-datadata-storageeosio-contractseosio
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