Jeff Schering
Principal User Assistance Developer at Oracle
Terrace, British Columbia, Canada
Summary
🤩
Rockstar🎓
Top SchoolJeff Schering is a Principal User Assistance Developer at Oracle with nearly three decades of technical and documentation experience across aerospace and enterprise software, and nine years focused on user assistance. He has a strong background in technical writing and documentation strategy from roles at IBM, Mattermost (contributing to its widely used docs and style guide), and other major engineering firms like Boeing and GE. Jeff blends hands-on mechanical design experience with modern documentation practices, making complex systems accessible to diverse audiences. Based in Terrace, British Columbia, he excels at reorganizing content, adding practical examples and visuals, and polishing technical voice for clarity and consistency. His career demonstrates a rare mix of engineering rigor and user-centered communication that improves product adoption and developer experience.
9 years of coding experience
Fanshawe CollegeDouglas CollegeMcGill University
Stackoverflow
66reputation
2kreached
3answers
0questions
Github Skills (12)
restructuredtext10
documentation10
technical-writing10
markdown-it9
markdown9
python-sphinx6
javascript6
autodoc6
makefile6
github6
post6
read-the-docs6
Programming languages (5)
Github contributions (5)
mattermost/docs
Sep 2016 - Jul 2017
Mattermost documentation
Role in this project:
Technical Writer & Documentation Specialist
Technical Writer & Documentation SpecialistContributions:596 commits, 384 PRs, 397 pushes in 10 months
Contributions summary:Jeff primarily contributed to the documentation of the Mattermost platform. Their commits show evidence of fixing typos and inconsistencies, as well as improving the overall presentation and formatting of the documentation. They also contributed to the style guide, reorganized documents, and added new content and context in the form of examples and visual assets.
mattermost-documentationmattermost
JeffSchering/docs
Sep 2016 - Jan 2017
Contributions:76 pushes, 14 branches in 4 months
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