Summary
Jeff Smith is a Technical Documentation Manager with 11 years of experience building developer-focused product education and documentation programs, currently leading docs at strongDM after a formative tenure at Auth0. He combines a software background and hands-on dev experience with content strategy to migrate, instrument, and scale large documentation platforms and processes. At Auth0 he led massive content migrations, introduced metrics-driven prioritization, and served as scrum master, reflecting his blend of technical, product, and team leadership. An active contributor to auth0/docs, he’s comfortable editing token and SDK docs as well as managing redirects and platform restructuring. Based in Cincinnati, he writes and experiments widely on productivity, entrepreneurship, and developer experience—often turning those explorations into practical improvements for teams. Outside work he’s a self-described productivity nerd, gamer, and storyteller, bringing curiosity and a maker’s mindset to documentation challenges.
10 years of coding experience
2 years of employment as a software developer
General Studies, General Studies at University of Rio Grande and Rio Grande Community College
AA in Information Technology - Focus in Networking, AA in Information Technology - Focus in Networking at University of Phoenix
Honors Diploma, Honors Diploma at Gallia Academy High School
Brigham Young University-Idaho