Jefferson Severo
Customer Support Specialist at Tales.com
Rio Grande do Sul, Brazil
Summary
👤
Senior🎓
Top SchoolJefferson Severo is a customer-focused technical support specialist with eight years of experience helping clients resolve hosting and IT issues, most recently as a freelancer at Hostinger and now at Tales.com. He combines hands-on web development and troubleshooting experience with a user-centric approach to deliver fast, personalized solutions that improve digital experiences. Currently studying law and aspiring to a diplomatic career, he brings strong communication, debate, and problem-solving skills informed by humanities and technical training. Fluent in practical system maintenance and client success workflows, he has supported billing and NF processes and contributed to Magento development in earlier roles. Jefferson’s profile reflects a rare mix of technical support depth and an interest in social impact and advocacy beyond tech.
8 years of coding experience
Bacharelado em Direito Direito, Bacharelado em Direito Direito at Universidade FeevaleEnsino Médio, Ensino Médio at Instituto Ivoti
Github Skills (2)
cms1
laravel1
Programming languages (2)
Github contributions (5)
jeffersonsevero/sistema_ocorrencia_escolar
Jun 2019 - Jun 2019
Contributions:7 commits, 6 pushes, 1 branch in 12 days
jeffersonsevero/laravel-crm
Feb 2024 - Nov 2024
Contributions:1 release, 2 PRs, 8 pushes in 9 months
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