Summary
Jeffrey Serio is a Service Manager and Columbia University Computer Science student with nine years of hands-on experience in networking, systems administration, and cyber operations. A former USMC Data Systems Technician, he led large-scale, multinational network deployments and trained allied technicians for mission-critical exercises, earning early leadership roles typically reserved for more senior staff. He brings deep proficiency in Cisco technologies alongside Microsoft Server, Exchange, NetApp, VMware, Unix command-line and enterprise monitoring tools, and has applied those skills across defense, cybersecurity, and consulting engagements at Darktrace and Deloitte. At Deloitte he combined technical work with project leadership, managing teams and driving an asynchronous language project, demonstrating both systems-level expertise and product-focused coordination. Based in New Bern, NC, Jeffrey is known for making infrastructure indispensable through clear documentation, automation, and pragmatic design decisions that improve reliability at scale.
9 years of coding experience
2 years of employment as a software developer
Bachelor's degree, Computer Science, GPA: 3.56/4.0, Bachelor's degree, Computer Science, GPA: 3.56/4.0 at Columbia University in the City of New York
Spanish, German