Jehyeon Heo is a factory automation customer service engineer with eight years of cross-domain experience spanning motion control, semiconductor MES operations, and data center mechanical commissioning. He specializes in motors, drivers, controllers, and industrial communication protocols (RS485/Ethernet/EtherCAT) while supporting major brands like Panasonic, Fuji, Fastech and Veichi. Prior roles managing EES servers for a global semiconductor fab and commissioning MEP and fire-protection systems for hyperscale data centers give him a rare combination of controls engineering and infrastructure operations insight. Comfortable with both hands-on troubleshooting and stakeholder-facing reporting, he bridges hardware, communications, and server-side concerns to keep complex systems running. Based in Incheon, he brings practical mechatronics training and a knack for turning field data into actionable test and maintenance plans.
8 years of coding experience
3 years of employment as a software developer
Bachelor of Engineering - BE, Mechatronics Engineering, Bachelor of Engineering - BE, Mechatronics Engineering at Incheon National University
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Jehyeon Heo - Factory Automation Customer Service Engineer