Summary
Jen Shannon is a technical enablement leader with 11 years of experience designing and scaling developer and data training programs across startups, enterprises, and academia. She currently leads technical enablement at Glean after roles building AI-driven learning strategies, directing data and technology academies at Mastercard, and running technical training at Hudson River Trading. Jen combines hands-on curriculum development and instructor leadership with strategic partnerships and program launch experience, having created immersive pathways for underrepresented learners at Galvanize and NYC organizations. She explores embedded AI/ML to make knowledge access smarter and learning experiences more contextual, a focus reflected in her independent AI learning practice. Based in New York, Jen pairs a technical foundation in physics and immersive media from Columbia and NYU with a track record of turning complex product and data concepts into field-ready teams. An understated strength is her ability to align sales, legal, finance, and delivery stakeholders to turn technical training pilots into operational programs.
11 years of coding experience
14 years of employment as a software developer
Masters Interactive Telecommunications Program, Masters Interactive Telecommunications Program at New York University
Bachelor of Science (BS) Physics, Bachelor of Science (BS) Physics at Columbia University