Summary
Jen Thomson is a Senior Interaction Designer based in Glasgow with 11 years of focused experience in user interface design, front-end development and usability consulting across public sector and startup environments. Currently shaping digital services at the UK Ministry of Justice, she has a track record of turning complex government processes into accessible, award-worthy services—previously leading Disclosure Scotland to become an exemplar in Digital First Assessments. She combines hands-on UI and prototyping skills with strategic information architecture, service mapping and accessibility advocacy, and has repeatedly delivered MVPs and account systems that improve efficiency and user outcomes. A seasoned freelancer and co-founder who mentors design students and curates conference programmes for UX Scotland, she brings both practical delivery chops and community leadership to every project. An often-overlooked strength is her fluency in bridging research, analytics and design—mocking up testable ideas in the field to accelerate learning and reduce delivery risk.
11 years of coding experience
12 years of employment as a software developer
HND, Graphic Design, HND, Graphic Design at Dundee College of Further Education