Jen Young is a software engineer with nine years of experience building and supporting APIs and integrations, most recently at HelloSign/Dropbox and currently at Risotto. She specializes in API troubleshooting, SDK maintenance, and third-party integrations (Twilio, OneDrive, HubSpot), and has presented technical work publicly at Twilio SIGNAL. Jen’s background blends hands-on engineering with customer-facing support—she advanced from API Support Engineer to Senior Software Engineer by translating customer needs into durable code and tooling. Her skill set spans PHP, Ruby, Python, Node, Java, and C#, with deep experience in debugging via Kibana and Postman and shipping compatibility and internationalization improvements. Based in Oakland, she pairs a BA in History of Art from UC Berkeley with a Dev Bootcamp web development credential, reflecting a pragmatic, cross-disciplinary approach to product problems. Colleagues rely on her for clear customer liaison, developer-friendly SDKs, and pragmatic integrations that keep production systems running smoothly.
9 years of coding experience
8 years of employment as a software developer
BA History of Art, BA History of Art at University of California, Berkeley
Contributions:1 release, 18 PRs, 19 pushes in 1 year 1 month
rails-appapihellosignhellosign-apiapi-endpoints
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