Summary
Jenn Phillips-bacher is a content strategy and product leader with 11 years’ experience designing digital experiences for arts, culture, and charitable organisations, now shaping content structure at Cancer Research UK. Bringing the rigor of a librarian to product management, she excels at simplifying complexity through content modelling, design systems, and user-centred research. Her career spans roles at Wellcome Trust, GDS, the Flickr Foundation and the Booker Prize Foundation, where she blended strategic planning with delivery in agile teams. Jenn mentors and facilitates cross-functional teams, turning messy information architectures into sustainable systems that scale. She pairs deep knowledge of information-seeking behaviour with a practical eye for CMSs and UX, often surfacing insights that bridge scholarship and public access. Based in London, she focuses on civic tech and cultural heritage projects that prioritise the public good.
11 years of coding experience
11 years of employment as a software developer
Bachelor of Arts (BA), History and Italian, Bachelor of Arts (BA), History and Italian at University of Wisconsin-Madison
Master of Library and Information Studies, Master of Library and Information Studies at Dominican University
English, Italian, Spanish, French