Jennie Soria
Sr. Support Engineer at Elastic
Atlanta, Georgia, United States
Summary
🤩
Rockstar🎓
Top SchoolJennie Soria is a seasoned Sr. Support Engineer with over a decade of hands-on experience bridging customer-facing support, solutions architecture, and developer-facing operations. Her career spans enterprise content management and search platforms—most notably deep expertise with Alfresco products and cloud migrations to AWS—plus containerization with Docker, Kubernetes, Helm and EKS. Known as a pragmatic problem solver and mentor, she combines legacy systems knowledge with modern devOps/sysOps practices to diagnose, implement, and train across complex environments. At Elastic and prior roles she’s guided transitions from on-prem to cloud, corrected production issues, and shaped architectures that balance product limits with business goals. Beyond technical breadth, Jennie’s background includes formal CS graduate study and an early career in research and military mechanics, a mix that explains her methodical troubleshooting and systems-level perspective.
12 years of coding experience
15 years of employment as a software developer
M.S., Computer Science, M.S., Computer Science at Georgia Institute of TechnologyB.S., Biology, B.S., Biology at Oglethorpe University
Github Skills (48)
search-engine10
observability10
kibana10
java10
filebeat10
restful10
logstash10
rest10
elasticsearch10
elastic10
visualizations10
performance-monitoring10
metricbeat9
apm9
apm-server9
Programming languages (9)
Github contributions (5)
predogma/ingest-docs
Nov 2023 - Mar 2024
Home for Elastic ingest documentation
Contributions:2 pushes, 1 branch in 3 months
predogma/support-diagnostics
Jun 2020 - Jun 2020
Support diagnostics utility for elasticsearch and logstash
Contributions:2 pushes in 1 day
garminlogstashlogruselasticsearchdiagnostics
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