Jennifer Chang
Production Engineering Ops II at Yahoo
Boston, Massachusetts, United States
Summary
👤
Senior🎓
Top SchoolJennifer Chang is a production-focused engineering professional with 8 years of experience in technical support and production operations, currently driving reliability and system optimization at Yahoo. She combines deep customer-facing support experience from Quickbase and Brightcove with hands-on incident response and operational tooling to translate user issues into data-driven improvements. Adept at cross-functional communication, she regularly partners with engineers, stakeholders, and clients to deliver pragmatic solutions that reduce friction and improve observability. Based in Boston, she pairs an MS from Boston University with a curiosity for data analysis that informs her approach to system tuning and process automation.
8 years of coding experience
Bachelor of Arts, Bachelor of Arts at University of Southern CaliforniaMaster of Science, Master of Science at Boston University
English, Chinese
Github Skills (1)
automation3
Programming languages (3)
Github contributions (5)
smroh17/411project
Oct 2020 - Dec 2020
Contributions:23 commits, 1 PR, 12 pushes in 2 months
NaginiChen/BookX
Mar 2020 - Aug 2021
CS 591 Mobile App Dev Spring 2020 Final Project
Contributions:15 pushes, 2 branches in 1 year 5 months
mobile-appspringdev
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